We can all be emotionally intelligent

We can all be emotionally intelligent

We hear a lot about “emotional intelligence” and many wonder do they have it, should they have it and how do they get it. In a nutshell, EI is the ability to recognise, understand and manage our own emotions and the emotions of others, which to be honest can be tricky...
Let them grow

Let them grow

Growth is something I’m committed to – for staff, for clients and for anyone else who crosses our path (as our Parramatta coworking space friends will attest). Since the early days of my business, I’ve viewed our role as not just serving clients, but...
The business of doing business

The business of doing business

In February, I was lucky enough to attend a weeklong course run by the Australian Institute of Management called a Mini MBA. Now most people know a full MBA (or Master of Business Administration) can take years to complete, so how could they fit all that knowledge and...
The mindgames we play

The mindgames we play

How many times do you find yourself saying things like – I’ll start fresh on Monday. I’ll finish this task once I take this well-deserved break. I’ll get started once I clean up my desk. When this horrible year is over, things will be better. Our brain creates little...
External support Vs in house

External support Vs in house

Outsourced support or in-house support, which is better? Many businesses today need skills that they just can’t find within their own team – but that’s not a bad thing! You will always find skills that are lacking but what you choose to do about that gap is the key....